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FREQUENTLY ASKED QUESTIONS |
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Interested in FREE eBooks? Click here to find out more!
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| eTextbook FAQ |
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What are the advantages of eTextbooks?
eTextbooks are often priced lower than their physical counterparts (you can save up to 60%!). They also offer enhanced web functionality such as search, instant access, and note-taking. It also means fewer heavy textbooks in your backpack! |
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What are the disadvantages of eTextbooks?
eTextbooks are only available for a limited subscription period. Printing capabilities are limited. Refunds are limited. In order to access your ebook in class or elsewhere, you will need to have internet access or a reading device. |
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What is CourseSmart?
The Coop has partnered with CourseSmart, the leading provider of electronic content in higher education, to expand the options available to UT students looking to fulfill their course material needs. |
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Can I order my eTextbook through www.universitycoop.com?
eTextbooks can be purchased in-store or online at www.universitycoop.com. eTextbooks purchased through www.universitycoop.com will be available for reading immediately after checkout. |
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Can I get a refund for an eTextbook?
Online ebooks are eligible for a full refund within 14 days of the date of purchase if:
No more than 20% of the eTextbook content has been viewed and/or printed.
The access code for any online resources included with the eTextbook has not been viewed.
If you have "checked out" any part of your eTextbook to view offline. |
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What are the system requirements to access an eTextbook?
CourseSmart eTextbooks may be read on the following browsers:
Online Viewing:
*IE 7.0 or higher (Windows)
*Firefox 3.5 or higher (Windows/Mac)
*Safari 3.0 or higher (Mac)
*Chrome
Offline Viewing:
*Firefox 3.6 or higher (Windows/Mac)
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Can I access an eTextbook with my mobile device?
You can. There is a separate app designed for iPhones, iPads, and Android devices available for free at App Store. |
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Can I access an eTextbook with my eReader?
CourseSmart eTextbooks will work on Kindle Fire, iPads, or Android tablets with OS 3.0 or higher. eTexbooks are not compatible with the original Kindle. |
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Do I need internet access to read an eTextbook?
You will need internet access to "check out" or "check-in" chapters of your eTextbook. Once you have checked out your eTextbook chapters, you can read them offline without an internet connection. |
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Can I print pages from an eTextbook?
You can print up to 10 pages at a time from a CourseSmart eTextbook. There is also an overall limit to the number of pages you can print equal to 150% of the total number of pages in the book. For example, if the book has 200 pages, you can print up to 300 pages from the eTextbook. A dialog box will appear when you have reached the limit. |
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How many chapters can I check out at one time?
You can check out three chapters/sections at a time to view offline. |
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How long do eTextbooks last? Do they expire?
Expirations vary, but most eTextbooks subscriptions last for 180 or 360 days.
After the subscription period, you will no longer be able to access the content. |
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How many computers can I use to access my eTextbook?
Online versions of eTextbooks can be accessed from any computer with an internet connection. Chapters that have been checked out for offline viewing can only be accessed from the computer on which the chapters were downloaded. |
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What if my computer crashes?
Contact CourseSmart Customer Service at 1-866-588-3197 or http://support.coursesmart.com/ |
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Are eTextbook purchases eligible for the Coop's rebate program?
No. |
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Can I sell an eBook back at the end of the term?
eTextbooks are all about savings-upfront savings. Instead of wondering how much your book will fetch at end-of-term buyback (or if it has a value at all), you get your money up front in the form of savings on your initial purchase. |
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Where can I find technical support for my CourseSmart eTextbook?
Contact CourseSmart Customer Service at 1-866-588-3197 or http://support.coursesmart.com/ |
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