We want our customers to receive their Longhorn gear as quickly as possible! Most orders will ship out within 24 hours. Priority shipping orders placed by Noon CST will ship out the same day. We’ve got a few items that may take a little longer – they will be noted on the website.
We Proudly Ship UPS
Are you a Longhorn in a hurry? Call or Live Chat with us to find out the best shipping option for you!
*Not available in Alaska & Hawaii. These orders will be automatically upgraded for 2nd day air and the shipping fee adjusted accordingly before the order is processed.
**This service is not available in all areas. We may contact you after your order is submitted.
***The location of delivery or size/weight of the shipment can cause this rate to increase. If this occurs a customer representative will contact you to quote a price before processing the order.
We are excited to announce that we have partnered with a trusted third-party company, International Checkout, to ship orders internationally. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to our International Checkout website for processing and payment.
Once your order is submitted on our International Checkout website, the Co-op will ship your items to the International Checkout facility, they will inspect them, then ship them overseas to you.
Once your order is submitted through International Checkout, you'll be able to check your order status on the International Checkout website.
Some items are not available to ship internationally (this includes textbooks, chocolate, and fragrances). Shipping costs and timelines will vary based on your location and order, add your items to your cart and click International Check-out to find out your options.
For our military fans – we are happy to ship to APO & FPO addresses at our UPS Ground flat shipping rates. These orders will ship out via the USPS Priority Mail service, and won’t have tracking information. Transit times vary depending on the international region the order is shipping to.
How long will my order take to arrive?
We try to ship all orders within 24 hours, after that, it depends on your shipping option. Most orders shipping to Texas arrive within a day or two with even our most basic shipping option. If you need your order by a specific date, call or Live Chat with us and we can recommend the best shipping service for you.
Can I pick up my order in the store?
We offer store pick-up at our Austin store locations. Choose between Main Store Pickup (the Guadalupe location) or East Store Pickup (located on Dean Keaton, north of campus). At this time, we do not offer store pick-up at our branches outside of Austin.
If my item is on backorder, will I be charged shipping twice?
Definitely not! You will only be charged for shipping once per order.
Do you require a signature?
Our packages are not shipped with a signature required; however, your local UPS driver may require a signature.
Do you deliver to dorms on campus?
We offer a free delivery service to Callaway Dorm, 26 West Apartments, and Castillian Dorm, just select “Callaway Dorm Delivery,” "26 West Apartment Delivery," or “Castillian Dorm Delivery” at checkout. For all other dorms, you can choose UPS Ground and have your order shipped to your dorm address.