We’re proud of our shipping services.
We want our customers to receive their Longhorn gear as quickly as possible! Most orders will ship out within 24 hours. Priority shipping orders placed by Noon CST will ship out the same day. We’ve got a few items that may take a little longer – they will be noted on the website.
We proudly ship UPS.
Standard UPS Ground: Our basic option, but it’s VERY fast! These orders will typically ship out in 24-48 hours. Check out our UPS Time in Transit map to estimate how long it will take to reach you. If you are in Texas, transit time is usually only one day!
Only $3.99, or FREE if you order over $75.00!
UPS 2nd Day Air: Guaranteed to be delivered in 2 business days if you order by Noon CST. These orders will ship out the same day ordered (if you order by Noon CST), and will reach you in 2 UPS business days (Monday through Friday).
UPS Overnight, Guaranteed by End of Day: If you order by Noon CST, your order will ship out today. UPS will deliver this to you by the end of the following business day (they work Monday through Friday). So, order Monday by Noon, receive on Tuesday by end of day.
UPS Overnight, Guaranteed by Noon: If you order by Noon CST, your order will ship out today. UPS will deliver this to you by Noon on the following business day (they work Monday through Friday). So, order Monday by Noon, receive on Tuesday by Noon. *This service is not available in all areas, we may contact you after your order is submitted.
Located in Austin? Pick up your order from one of our stores, a free service!
- Main Store Pick-up: Located across from the UT tower, at 2246 Guadalupe St.
- East Store Pick-up: Located north of campus, across from the Law School at 2902 Medical Arts.
Are you a Longhorn in a hurry? Call or Live Chat with us to find out the best shipping option for you!
We also offer FREE returns! If you aren’t satisfied with your order, we’ll provide you with a FREE UPS return label to send your order back to us. View www.universitycoop.com/returns for more information
International & Military Shipping Options
For our military fans – we are happy to ship to APO & FPO addresses at our UPS Ground flat shipping rates. These orders will ship out via the USPS Priority Mail service, and won’t have tracking information. Transit times vary depending on the international region the order is shipping to.
- Middle East regions: Typically 7-13 business days.
- All other regions: Typically 7-9 business days.
For our international Longhorn fans, we’re working to bring international shipping services to you – check back soon!
Our Most Frequently Asked Questions
- How long will my order take to arrive?
- We try to ship all orders within 24 hours, after that, it depends on your shipping option. Most orders shipping to Texas arrive within a day or two with even our most basic shipping option. If you need your order by a specific date, call or Live Chat with us and we can recommend the best shipping service for you.
- Can I pick up my order in the store?
- We offer store pick-up at our Austin store locations. Choose between Main Store Pickup (the Guadalupe location) or East Store Pickup (located on Dean Keaton, north of campus). At this time, we do not offer store pick-up at our branches outside of Austin.
- If my item is on backorder, will I be charged shipping twice?
- Definitely not! You will only be charged for shipping once per order.
- Do you require a signature?
- Our packages are not shipped with a signature required; however, your local UPS driver may require a signature.
- Do you deliver to dorms on campus?
- We offer a free delivery service to Callaway Dorm and Castillian Dorm, just select “Callaway Dorm Delivery” or “Castillian Dorm Delivery” at checkout. For all other dorms, you can choose UPS Ground and have your order shipped to your dorm address.