We’re proud of our shipping services.
We want our customers to receive their Longhorn gear as quickly as possible! Most orders will ship out within 24 hours. Priority shipping orders placed by Noon CST will ship out the same day. We’ve got a few items that may take a little longer – they will be noted on the website.
We proudly ship UPS.
Very FAST! Standard UPS Ground: Our basic option, but it’s VERY fast! These orders will typically ship out in 24-48 hours. Check out our UPS Time in Transit map to estimate how long it will take to reach you. If you are in Texas, transit time is usually only one day, most orders arrive to Texas addresses within 2 days. Ground shipping is unavailable to Alaska and Hawaii and can only be shipped via 2nd day air or overnight delivery. These orders will be automatically upgraded to 2nd day air delivery and the shipping fee adjusted accordingly before the order is processed.
Only $3.99, or FREE if you order $50.00 or more!
UPS 2nd Day Air: Guaranteed to be delivered in 2 business days if you order by 3pm CST. These orders will ship out the same day ordered (if you order by 3pm CST), and will reach you in 2 UPS business days (Monday through Friday).
UPS Overnight, Guaranteed by End of Day: If you order by 3pm CST, your order will ship out today. UPS will deliver this to you by the end of the following business day (they work Monday through Friday). So, order Monday by Noon, receive on Tuesday by end of day.
UPS Overnight, Guaranteed by Noon: If you order by 3pm CST, your order will ship out today. UPS will deliver this to you by Noon on the following business day (they work Monday through Friday). So, order Monday by Noon, receive on Tuesday by Noon. *This service is not available in all areas, we may contact you after your order is submitted.
Located in Austin? Pick up your order from one of our stores, a free service!
- Main Store Pick-up: Located across from the UT tower, at 2246 Guadalupe St.
- East Store Pick-up: Located north of campus, across from the Law School at 2902 Medical Arts.
Are you a Longhorn in a hurry? Call or Live Chat with us to find out the best shipping option for you!
We also offer FREE returns! If you aren’t satisfied with your order, we’ll provide you with a FREE UPS return label to send your order back to us. View www.universitycoop.com/returns for more information
International Shipping Options
We are excited to announce that we have partnered with a trusted third-party company, International Checkout, to ship orders internationally. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to our International Checkout website for processing and payment.
Once your order is submitted on our International Checkout website, the Co-op will ship your items to the International Checkout facility, they will inspect them, then ship them overseas to you.
- More payment options for you: International credit cards, PayPal, or even bank transfers.
- You can quickly calculate (and pre-pay, if desired) import duties and taxes for your orders.
Once your order is submitted through International Checkout, you'll be able to check your order status on the International Checkout website.
*Some items are not available to ship internationally (this includes textbooks, chocolate, and fragrances). Shipping costs and timelines will vary based on your location and order, add your items to your cart and click International Check-out to find out your options.
Military Shipping Options
For our military fans – we are happy to ship to APO & FPO addresses at our UPS Ground flat shipping rates. These orders will ship out via the USPS Priority Mail service, and won’t have tracking information. Transit times vary depending on the international region the order is shipping to.
- Middle East regions: Typically 7-13 business days.
- All other regions: Typically 7-9 business days.
Our Most Frequently Asked Questions
- How long will my order take to arrive?
- We try to ship all orders within 24 hours, after that, it depends on your shipping option. Most orders shipping to Texas arrive within a day or two with even our most basic shipping option. If you need your order by a specific date, call or Live Chat with us and we can recommend the best shipping service for you.
- Can I pick up my order in the store?
- We offer store pick-up at our Austin store locations. Choose between Main Store Pickup (the Guadalupe location) or East Store Pickup (located on Dean Keaton, north of campus). At this time, we do not offer store pick-up at our branches outside of Austin.
- If my item is on backorder, will I be charged shipping twice?
- Definitely not! You will only be charged for shipping once per order.
- Do you require a signature?
- Our packages are not shipped with a signature required; however, your local UPS driver may require a signature.
- Do you deliver to dorms on campus?
- We offer a free delivery service to Callaway Dorm, 26 West Apartments, and Castillian Dorm, just select “Callaway Dorm Delivery,” "26 West Apartment Delivery," or “Castillian Dorm Delivery” at checkout. For all other dorms, you can choose UPS Ground and have your order shipped to your dorm address.