• Open the “coop_email_signature” word doc

• Change your info following these guidlines...

• Open Outlook

• Create a new email

• Click Signature and then click “Signatures...”

• Click New and then name your new signature

• Go back to you word doc and select all (Ctrl+A) and then copy (Ctrl+C) your new signature

• Go back to Outlook and past (Ctrl+V) your signature in the area indicated below

• Change “New Messages” and “Replies/Forwards” to your new signature

• Click “OK”

• Done!

1. Be concise. Longer messages are difficult to read, and most people will not read them carefully.
2. Include a descriptive, concise subject line. Many people are inundated with emails, so give them a clue as to your content so they can prioritize. Examples of a good subject line include “Meeting request”, “Action points from xyz meeting”, “John Smith customer complaint”.
3. Use the “cc:” field sparingly. Only individuals addressed in the “To:” field are expected to respond. Individuals in the “cc:” field will not be expected to reply unless they truly feel that have a compelling or pertinent piece of information that is of value to the discussion.
4. Start with a greeting (hi, hello, good morning, etc) and end with a closing (thanks, I appreciate your time, best wishest, etc).
5. Proofread every message. Your mistakes won’t go unnoticed by the recipients of your email. Read and re-read your email a few times before sending it off – especially if sending from your phone. Auto correct could turn your message into something completely different than you intended.
6. Respond within 24 hours. If you require more time, let the sender know you’re reviewing the email and when you’ll get back to that person. This includes when the email was accidentally sent to you.
7. Think twice before hitting reply all. Ask yourself, “Do all these other people really need to hear my reply?” If not, reply only to the original writer.
8. Never try to resolve a conflict via email. Back and forth emailing is almost guaranteed to make the situation worse. Pick up the phone, walk down the hall, or set up a time to talk.
9. Use “Out of Office” if you’re going to be out of the office. If you’re going to be out of the office during the workweek.
10. Remember, email is not private. Don’t put anything in email that you wouldn’t “want the whole world to know about.”