FAQs


STORE INFORMATION

+What are your hours of operation?
+WHAT IS YOUR ADDRESS?
  • AUSTIN: 2246 Guadalupe St., Austin, TX 78705


    ART+SUPPLY: 2234 Guadalupe St., Austin, TX 78705


    PLANO: 5800 Legacy Rd, Ste. C7, Plano, TX 75024


    SAN ANTONIO: 255 E. Basse Rd. #528, San Antonio, TX 7820

+WHAT IS YOUR PHONE NUMBER?
+WHAT IS YOUR EMAIL ADDRESS?
+DO YOU HOST EVENTS IN YOUR STORE?
+WHERE DO I GET INFO ABOUT RENTING A SPACE FOR A FOOD TRUCK?

COMPANY INFORMATION

+DO YOU OFFER DONATIONS
  • The University Co-op is a 501(c)(3) charitable organization benefitting the current students, faculty, and staff of the University of Texas at Austin, and as such, we limit our giving to directly support those beneficiaries. Donations can be requested here.

+Texas Exes Funding

ORDERS

+HOW CAN I CHANGE MY ORDER?
+WHERE DO I TRACK MY ORDER?
  • Orders shipped to physical addresses will be emailed tracking information from UPS. Unfortunately tracking information isn’t available to orders shipped to PO boxes.

+How fast will my order be ready for pick up in store?
  • Orders are usually ready for pick up within 48 hours. You’ll receive an email as soon as it’s ready for pick up.

+Where do I pick up my order if I selected in store pick up at check out?
  • Orders to be picked up in store are available at the weborder pick up counter on the Academic Floor of the Austin location.

+What credit cards do you accept?
  • We accept Visa, American Express, Mastercard, and Discover.


SHIPPING

+Do you ship internationally?
  • Not at this time.

+What are your shipping policies and rates?

RETURNS & EXCHANGES

+How can I return or exchange an item?
  • Call or email our team for a return label and to discuss options.


STUDENTS

+How do I purchase books?
+Where do I get my cap and gown for graduation?
+How do I become a student board member?
  • Information on student board member elections can be found here.


FACULTY

+How do I get a course kit for my students?
  • Custom course kit info can be found here.

+How do I create a custom course packet for my students?
  • Information about custom publishing can be found here.

+Where do I submit my textbook adoptions for the upcoming semester?

JOBS

+How do I apply for a job at the Co-op?

PRIVACY POLICY

+What is your privacy policy?
  • We respect your right to privacy. Our privacy policy can be read here.